My approach to learning experience (LX) design is rooted in my background in learning sciences, my ability to think in terms of systems, and interestingly, my love for fiction and literature.

A key element of LX is, of course, a strong foundation in learning sciences. I’ve spent the past decade discovering how the human brain processes information and make use of the affordances in the environment to learn, thrive, and grow. In addition to my formal education in the learning sciences, I am continuously tracking new development in cognitive research and the various facets of learning that can inform how we shape effective and meaningful learning experiences.

My LX design principles are also ingrained in systems thinking. I see educational experiences not as isolated events but as sets of patterns and structures that operate within a specific ecology. I can zoom in and out of a problem space to visualize its abstract composition and identify points of leverage as well as barriers to implementation. This is key, particularly in the discovery stage of a design project, and it allows me to problem-solve efficiently by placing ideas in a system of innovative solutions. I often draw schemas and map ideas during that stage–like a puzzle that eventually fits together.  

Yet, it is my love for fiction that makes my approach to LX design distinctive. My background in literary studies, and my fascination for the way novelists structure the reading experience to pull readers in a fictional world, has made me compelled to design learning experiences that are as human-centered as the experience of fiction is. Literary criticism has made me sensitive to the contexts and paradigms that affect our lived experiences of these worlds, and literary studies generally have given me a great repertoire of narrative structures to draw from. 

Finally, my design practices are very close to the way I see my role as an educator: to make ideas visible. Trained as a constructivist, I use design thinking activities to help people surface their thoughts, assumptions, and ideas about a topic. My responsibility, as a LX designer, is to support and empower others by leveraging their own creativity through clear outcomes, yet with flexible strategies. I create design activities the way I plan lessons: through the belief that change happens as we actively engage in the process of creating knowledge and meaning together.

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